Terms of Service

Last updated: 2025-12-29

1. Scope

These Terms of Service govern the use of the website operated by Hotel Posada del Marqués. Company: Rush Hotels Balears S.L. By accessing this website, you agree to these terms.

2. Website Content

All content on this website is provided for general information purposes only. While we strive to keep information accurate and up to date, we make no warranties regarding completeness or accuracy.

3. Cancellation and Payment Conditions for Hotel Reservations

3.1. Cancellation

Reservations may be cancelled free of charge up to 30 days prior to the scheduled arrival date.

In the event of cancellation 29 days or less prior to arrival, non-arrival (no-show), or early departure, the full reservation amount (100%) will be charged.

3.2. No-Show

no-show occurs if the guest fails to arrive on the scheduled arrival date without prior cancellation or notification. In such cases, the entire reservation amount (100%) will be charged.

3.3. Credit Card and Authorization

A valid credit card is required to guarantee the reservation.

  • The hotel reserves the right to perform a pre-authorization on the provided credit card at any time.

  • No charge will be made prior to arrival, except in cases of late cancellation or no-show as outlined in Sections 1 and 2. 

Should the charge to the provided credit card fail, the hotel reserves the right to initiate further steps to enforce the outstanding claim.

3.4. Payment at the Hotel

Payment for the stay is to be made directly at check-in at the hotel. The following payment methods are accepted:

  • Cash

  • Debit card

  • Credit card

Any other payment methods are accepted only upon prior agreement with the hotel.

3.5. Security and Payment Requests

After completion of the reservation, the hotel will never request sensitive personal data or payments from the guest, in particular not via:

  • Email

  • Telephone

  • SMS

  • WhatsApp or similar messaging services

Official payments are made exclusively on-site at the hotel or in accordance with the above cancellation and payment conditions.

3.6. Acceptance of Terms

By completing the reservation, the guest expressly agrees to and accepts these cancellation and payment conditions as binding.

4. Intellectual Property

All texts, images, designs and other content are the intellectual property of Posada del Marqués unless otherwise stated. Any reproduction or use without written permission is prohibited.

5. Liability

Use of this website is at your own risk. Posada del Marqués shall not be liable for any direct or indirect damages arising from the use or inability to use this website.

6. External Links

This website may contain links to third-party websites. We have no control over their content and assume no responsibility for them.

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